退款政策

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

We have a 30-day return policy, meaning you can request a return within 7 days of receiving your item.

To be eligible for a return, your item must be in the same condition as you received it—unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To start a return, please contact us at postmaster@legendsgemstone.com. Please note that returned items must be sent to the following address: [Aydan 13432774654; Address: Room 307, Tianyi Zhichuang, Gongdishan, Chengdong Town, Haifeng County, Shanwei City, Guangdong Province].

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions regarding returns, you can contact us at any time at postmaster@legendsgemstone.com.